WARRANTY
REF Group Indonesia offers warranty for the used equipment
With us your IT equipment is in safe hands
5 YEARS
You can expend your warranty up to 3 or 5 years at 10 % per year of your order total
1 YEAR
• We offer 1-year warranty for all configurated servers and installed parts.
• If you are not satisfied with the quality of our goods, we will replace it within 2 weeks
• In-house testing lab with quality control procedures
3 MONTHS
We offer 3 months warranty for components
1. CLAIM
Get in touch with us within working hours
2. DIAGNOSTIC
Our experts will make thorough diagnostic of the equipment
3. WARRANTY SUPPORT
With diagnostic result we’ll make the decision to replace parts server
4. EQUIPMENT REPLACEMENT
If the problem cannot be solved, we replace the equipment in minimal times